Frequently Asked Questions
Frequently Asked Questions
Q: What are the check in / out times?
A: In peak summer months homes 4br+ check in 5pm and out 12pm
In peak summer months homes 3br- check in 3pm and out 10am
In non peak months all homes check in at 4pm and out 11am
Q: What is early check in / late out times?
A: In peak summer months this option is not available
Early check in is at 9am and Late check out is 6pm
Q: Are we expected to clean when we leave?
A: Your cleaning fee covers a deep clean prior to and after your visit however guests who are respectful of the properties are appreciated.
Q: How do we get keys when we arrive?
A: The check in procedure and information on how to get keys will be emailed at the time the reservation is made
Q: Is the kitchen fully stocked?
A: Yes, in many instances stocked better than the average home.
Q: Are linens provided?
A: Yes, all linens are provided.
Q: Is there a washer & dryer available for use?
A: Yes all our properties have a washer & dryer available for the guests use.
Q: Does the unit have a TV?DVD player?
A: Yes all the units have a TV/DVD player.
Q: Does my unit have internet access?
A: Not all homes are equipped with internet - see property details.
Q: Can we bring our dog?
A: Sorry pets are not allowed at any of our properties at any time. (excluding 3406 Sunset which accepts pets)
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